Frequently Asked Questions

We have listed below the most commonly asked questions about each of our services. We hope that these answers will help you and if you have any other questions please call us free on 0800 019 3626

Personal Injury Compensation


Personal Injury Compensation



Q. What makes me eligible to make claim?

A. If you have been involved in an accident that wasn’t your fault and been injured in result of this, you could be entitled to claim compensation for your injuries. As long as the accident was within the last 3 years, our Claims Executives will assess whether or not you are eligible to a claim within a matter of minutes.

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Q. How much will it cost me to make a claim?

A. Our work is based on a no win no fee * basis* so it won’t cost you anything. Claims Helpline compensation scheme is completely free. There will never be anything to pay whether your claim has been successful or not. However under some exceptional circumstances you may be liable to pay your solicitors costs. Please refer to our disclaimer for full details of these circumstances.

In the result that your claim goes on to be successful you will receive 100% of the damages.

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Q. Why choose Claims Helpline?

A. At Claims Helpline, we completely understand that once an accident has occurred it may be very hard for you to get back on your feet. Also, because of your physical injuries, you may have suffered a loss of earnings by being unable to work.

We put you in touch with a solicitor who has experience and knowledge in personal injury law.

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Frequently Asked Questions

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Claims Helpline is regulated by the MOJ in respect of regulated claims management activities. Authorization No. CRM13125
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